Senior Fraud Risk Manager

Vanguard; Charlotte (NC); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Vanguard is seeking a Fraud Risk Manager within the Control and Oversight Group, Personal Wealth, to develop and execute a forward‑looking fraud roadmap protecting clients and operations. You will design and oversee the fraud monitoring program, reducing false positives while aligning with enterprise objectives.

In this role, you will partner with Enterprise Fraud, Product, Privacy, and Operations, advising leadership on significant fraud events and emerging risks, and conducting risk

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision‑making.
• Strong analytical, problem‑solving, and communication skills.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certifications in fraud (CFE) a plus.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Skills

Fraud risk management

Privacy risk management

Operational risk oversight

Compliance

Financial services risk oversight

Cross-functional collaboration

Analytical thinking

Problem solving

Communication skills

Decision-making

Education

Bachelor’s degree

Advanced degree preferred

Job description

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward‑looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk‑informed decision‑making across the Personal Wealth Division.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision‑making.
• Strong analytical, problem‑solving, and communication skills.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certifications in fraud (CFE) a plus.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.