Senior Fraud Risk Manager

The Vanguard Group; Neptune (WI); Hybrid; USD 95,000 - 165,000; Full time

Job summary

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward-looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk-informed decision-making across the Personal Wealth Division.

Responsibilities include building the program, partnering with Enterprise Fraud, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Professional certifications in fraud (CFE) a plus.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Skills

Fraud risk management

Privacy risk

Operational risk

Regulatory compliance

Cross-functional collaboration

Analytical skills

Communication skills

Education

Bachelor's degree

Advanced degree preferred

Tools

Fraud monitoring program

Controls design

Job description

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward-looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk-informed decision-making across the Personal Wealth Division.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision-making.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certifications in fraud (CFE) a plus.

Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.