Senior Fraud Operations Lead & Strategist

Mountain America Credit Union; Sandy (UT); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Mountain America Credit Union in Sandy, UT is seeking a Senior Fraud Operations Analyst to monitor and respond to sophisticated suspicious activities across transaction channels. You will lead investigations, adjust account restrictions, and partner with analysts, engineers, and leadership to reduce losses.

The role requires advanced analytical skills, experience with fraud technologies, and strong communication.

Qualifications

• 3+ years of experience in fraud investigation or financial crime prevention.
• Associate’s degree or equivalent education required.
• Proficient with fraud detection platforms and data analysis tools.
• Strong communication skills for reporting and cross-functional collaboration.

Responsibilities

• Monitor and respond to high-risk alerts across digital and physical channels.
• Lead complex fraud investigations and adjust account restrictions as needed.
• Collaborate with fraud data analysts, engineers, and leadership to reduce losses.
• Provide training and mentorship to junior team members.
• Document investigations and support regulatory reporting.

Skills

Fraud analytics

Data analysis

Mentorship

Cross-functional collaboration

Education

Associate’s degree or equivalent

Tools

SQL

Fraud detection platforms

Job description

Mountain America Credit Union in Sandy, UT is seeking a Senior Fraud Operations Analyst to monitor and respond to sophisticated suspicious activities across transaction channels. You will lead investigations, adjust account restrictions, and partner with analysts, engineers, and leadership to reduce losses.

The role requires advanced analytical skills, experience with fraud technologies, and strong communication.