Senior Framer & Customer Solutions Lead

Michaels; Paramus (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels Paramus, NJ is seeking a framing associate to help customers with custom framing solutions, operate framing equipment, and maintain a well-merchandised store. The role involves assisting customers, completing orders on time, and supporting the framing team in achieving KPIs.

Applicants should be comfortable with standing for long periods, lifting frames, and handling cash at the register. The position may require nights, weekends, and early mornings in a busy retail environment.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Build customer relationships while creating Custom Framing solutions.
• Deliver sales and production results.
• Act in lead capacity in the absence of the Framing Manager.
• Be a resource to assist and train other Team Members.
• Support and assist Framing Manager in driving KPI’s achievement.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas.
• Deliver friendly customer service and help customers shop and find what they are looking for.
• Provide a fast and friendly check out experience while adhering to cash handling standards.
• Follow SOPs and Company programs.
• Support shrink and safety programs.

Skills

Basic computer skills

Framing equipment operation

Glass cutter operation

Tools

Framing equipment

Glass cutter

Job description

Michaels Paramus, NJ is seeking a framing associate to help customers with custom framing solutions, operate framing equipment, and maintain a well-merchandised store. The role involves assisting customers, completing orders on time, and supporting the framing team in achieving KPIs.

Applicants should be comfortable with standing for long periods, lifting frames, and handling cash at the register. The position may require nights, weekends, and early mornings in a busy retail environment.