Senior Framer & Customer Experience Lead

Michaels; San Clemente (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Job summary

Michaels in LA-SAN CLEMENTE, CA is seeking a customer-focused associate to build relationships and provide custom framing solutions. You will help customers find products, deliver a clean, well-merchandised store, and ensure fast checkout while adhering to cash handling standards.

The role includes leading in the Framing Manager’s absence and supporting KPI achievement. Responsibilities include completing framing orders with quality and on time, stocking, training teammates, and engaging

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company policies.
• Build customer relationships and create framing solutions.
• Deliver sales and production results.
• Lead in the absence of the Framing Manager.
• Maintain ready-made frame department and other areas.
• Provide fast, friendly checkout and assist with omni-channel processes.

Skills

Basic computer skills

Measuring skills

Framing equipment operation

Glass cutter operation

Job description

Michaels in LA-SAN CLEMENTE, CA is seeking a customer-focused associate to build relationships and provide custom framing solutions. You will help customers find products, deliver a clean, well-merchandised store, and ensure fast checkout while adhering to cash handling standards.

The role includes leading in the Framing Manager’s absence and supporting KPI achievement. Responsibilities include completing framing orders with quality and on time, stocking, training teammates, and engaging