Senior FP&A Analyst, GTM — AI-Driven Forecasting & Insights

ServiceNow; Santa Clara (CA); On-site; USD 116,000 - 173,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is headquartered in Santa Clara, seeking a Senior Financial Analyst for the GTM Finance HQ team within FP&A. You will synthesize financial and operational data across a global sales org, influencing planning, profitability, and executive decisions.

The role requires SAAS FP&A experience, advanced Excel/PowerPoint, and a passion for automation and AI-enabled processes. Collaboration across Finance, Accounting, and Sales Operations is essential.

Qualifications

• Experience integrating AI into work processes, decision-making, or automation.
• Strong analytical focus with attention to detail.
• Ability to distill complex financials into executive messaging.

Responsibilities

• Contribute to annual operating plan, budgeting, and quarterly forecasts across Sales headcount and Opex.
• Act as the financial hub between regional teams, Accounting, and Procurement, translating complexity for senior leadership.
• Develop executive-ready analyses and commentary for GTM Finance and Sales Leadership.
• Build and maintain metrics and reporting frameworks for Sales to manage the business with clarity.
• Identify and drive automation and tool-enabled improvements to forecast accuracy and cycle time.

Skills

AI integration

Analytical thinking

Executive communication

SaaS FP&A

Excel & PowerPoint

Automation curiosity

Cross-timezone collaboration

Tools

Pigment

Anaplan

Power BI

Tableau

Job description

ServiceNow is headquartered in Santa Clara, seeking a Senior Financial Analyst for the GTM Finance HQ team within FP&A. You will synthesize financial and operational data across a global sales org, influencing planning, profitability, and executive decisions.

The role requires SAAS FP&A experience, advanced Excel/PowerPoint, and a passion for automation and AI-enabled processes. Collaboration across Finance, Accounting, and Sales Operations is essential.