Senior Forward-Deployed Engineer: Remote Cloud & Hybrid

Ladders; United States; Remote; USD 195,000 - 363,000; Full time

Benefits offered by this job

Unlimited PTO

Paid holidays

Medical coverage from day one

401(k) with company match

Parental leave

Mental health support

Employee assistance program

Job summary

Ladders is seeking a Lead Forward Deployed Engineer to own end-to-end technical delivery for complex customer accounts in a remote US-based role. You will design and implement scalable architectures across cloud, hybrid, and on-prem environments and translate requirements into actionable workflows and integrations.

You will collaborate with executives, Sales Engineering, and Product teams, mentoring engineers and driving reusable tooling and playbooks to improve outcomes.

Qualifications

• 8–12+ years in technical, customer-facing roles such as forward-deployed engineering or solutions engineering.
• Proficient in Python, Go, or TypeScript.
• Hands-on with Kubernetes, containers, Linux and cloud platforms (AWS, Azure, GCP).
• Experience deploying solutions in complex cloud, hybrid, and on-premises environments.
• Strong API, integration, and data store knowledge (SQL/NoSQL).
• Experience building data pipelines and automations.
• Fluency with AI-native developer tools and creating reusable workflows.
• Strong customer presence and ability to build trust with executives and teams.

Responsibilities

• Own technical delivery for complex customer accounts from deployment through everyday use.
• Lead deployments across hybrid environments, including cloud and on-premises.
• Define solution architecture for customers with complex data and security requirements.
• Adapt platform behavior to align with customer data and workflows.
• Build integrations across customer systems, including APIs and data platforms.
• Diagnose and resolve deep technical issues across multiple layers of the stack.
• Create reusable tools and playbooks to improve team efficiency.
• Turn manual outcomes into repeatable workflows for operational follow-up.
• Lead architecture sessions with customer executives and technical teams.
• Mentor other engineers by reviewing solutions and sharing best practices.
• Collaborate with Sales Engineering and Product teams on strategic initiatives.

Skills

Python

Go

TypeScript

Kubernetes

Linux

AWS

Azure

GCP

APIs

SQL

NoSQL

Data pipelines

Automation

AI-native tools

Customer-facing

Job description

Ladders is seeking a Lead Forward Deployed Engineer to own end-to-end technical delivery for complex customer accounts in a remote US-based role. You will design and implement scalable architectures across cloud, hybrid, and on-prem environments and translate requirements into actionable workflows and integrations.

You will collaborate with executives, Sales Engineering, and Product teams, mentoring engineers and driving reusable tooling and playbooks to improve outcomes.