Senior Forward Deployed Engineer: Enterprise Integrations

Jobtailor; Town of Florida (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor seeks an experienced Forward Deployed Engineer to own the technical architecture and delivery strategy for complex customer engagements from discovery through go-live and expansion.

You will advise customer engineering and IT leadership on Inriver’s role, design integrations with ERP/PLM, model enterprise data, mentor engineers, and influence product roadmaps. Travel 20–40% required.

Qualifications

• 7+ years in software/solutions engineering or related customer-facing roles.
• Experience owning complex technical engagements.
• Deep coding skills in Python, TypeScript, Go, Java, or C#.
• Extensive experience with REST/GraphQL APIs and enterprise integration patterns.

Responsibilities

• Own the technical architecture and delivery strategy for complex customer engagements from discovery through go-live and expansion.
• Advise customer engineering and IT leadership on Inriver’s role in their systems landscape.
• Design and build integrations and workflows connecting Inriver with ERP/PLM systems, DAM, and downstream channels.
• Model enterprise-scale product data structures, including categories, attributes, relationships, and localization.
• Lead rapid prototyping for onboarding, migrations, and customer pilots.
• Write production-quality platform enhancements, connectors, extensions, and internal tools.
• Mentor and technically guide other Forward Deployed Engineers.
• Represent the senior technical voice of the customer internally and influence product roadmap decisions.
• Own escalated production issues and lead real-time debugging with customer engineering teams.
• Travel to customer sites as needed, approximately 20–40% depending on account load.

Skills

Technical architecture

Delivery strategy

Mentoring

REST/GraphQL APIs

Enterprise integration patterns

Data modeling

Leadership

Communication

Cloud infrastructure

Modern language coding

Job description

Jobtailor seeks an experienced Forward Deployed Engineer to own the technical architecture and delivery strategy for complex customer engagements from discovery through go-live and expansion.

You will advise customer engineering and IT leadership on Inriver’s role, design integrations with ERP/PLM, model enterprise data, mentor engineers, and influence product roadmaps. Travel 20–40% required.