Senior Forward Deployed Engineer

assorthealth; San Francisco (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

Assort Health is hiring a Senior Forward Deployed Engineer to own health-system deployments, building and tailoring AI agent integrations from build to go-live. You will work directly with customers and cross-functional teams to create production-ready workflows and scalable solutions.

You’ll combine AI, healthcare systems, and customer impact to ship robust integrations and optimize deployments in fast-paced environments.

Qualifications

• 4+ years of software engineering experience.
• Strong background shipping production code.
• Proficiency in Python.
• Experience with APIs and multi-system integrations.
• Comfortable with ambiguity in fast-paced environments.

Responsibilities

• Own end-to-end health system deployments from scoping to go-live.
• Build integrations with healthcare platforms and systems.
• Design intelligent workflows tailored to customer needs.
• Launch AI agents handling thousands of real patient interactions daily.
• Debug and resolve complex integration issues across systems.
• Collaborate with Product to influence platform direction and features.

Skills

Python

APIs & Integrations

Production code

Fast-paced environments

Tools

REST APIs

EHR integrations

Job description

Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 240 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

About The Role

We're hiring Senior Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.

You’ll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.

What You’ll Do

You’ll be the technical force behind bringing AI agents to life for healthcare organizations. This isn’t a typical engineering role—you’ll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.

Ship Production AI Agents

• Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
• Build custom integrations with complex healthcare platforms
• Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
• Launch agents that handle thousands of real patient interactions daily

Solve Hard Technical Problems

• Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
• Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
• Build tooling and automation that makes every future implementation faster and better
• Optimize agent performance in production using real-world data and customer feedback

Shape the Product

• Partner directly with Product Engineering to influence platform direction based on what you learn in the field
• Identify patterns across implementations that become product features
• Work with Sales to scope technical requirements and demo capabilities to prospects
• Be the voice of the customer—you’ll see what works, what doesn’t, and what customers actually need

What We’re Looking For

Required:

• 4+ years of software engineering experience
• Strong software engineering background with a track record of shipping production code
• Proficiency in Python
• Experience with APIs, integrations, and working across multiple systems
• Comfortable with ambiguity and building in fast-paced, high-stakes environments