Senior Forward Deployed AI Engineer

Zuora, Inc.; Foster City (CA); On-site; USD 165,000 - 227,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible time off

Parental leave

Learning stipend

Volunteer program

Mental wellbeing resources

Location-based benefits

Job summary

Zuora, Inc. is seeking a Forward Deployed Engineer to embed with customer software teams and deliver production-grade integrations to Zuora APIs. You will build prototypes and agents, call external APIs, and ensure deliverables move from idea to production within weeks, not quarters.

You’ll work with a cross-functional pod, including a Forward Deployed Product Manager, to scope work, review security, and document outcomes so products can scale.

Qualifications

• 5+ years of professional software engineering, including customer-facing delivery or startup engineering.
• Strong integration and API engineering with production code shipped against external or partner systems.
• Experience with Python or TypeScript, REST, webhooks, and SQL.
• Hands-on experience building production LLM applications or agents.

Responsibilities

• Embed with customer engineers to build production-grade integrations in weeks.
• Co-author specifications with the Forward Deployed Product Manager and agree scope with the customer.
• Prototype on customer data, then harden it for production with security reviews and evals.
• Design and ship production agents and multi-agent workflows with context and retrieval engineering.

Skills

Software engineering

Python

TypeScript

REST APIs

Webhooks

SQL

Customer-facing delivery

Tools

Zuora APIs

AI tooling

Job description

Zuora, Inc. is seeking a Forward Deployed Engineer to embed with customer software teams and deliver production-grade integrations to Zuora APIs. You will build prototypes and agents, call external APIs, and ensure deliverables move from idea to production within weeks, not quarters.

You’ll work with a cross-functional pod, including a Forward Deployed Product Manager, to scope work, review security, and document outcomes so products can scale.