Senior Food and Beverage Manager - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Food and Beverage Manager to lead their dynamic team in a vibrant downtown location. This role involves overseeing meal services, enhancing guest experiences, and managing a diverse team in a high-volume environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring the highest standards of service and quality. Join a company that values innovation and teamwork, offering numerous benefits and opportunities for career growth in the heart of a bustling city. This is your chance to make a significant impact in the hospitality industry!

Benefits

DailyPay access

Medical Insurance Coverage

Mental health resources

Paid Time Off (PTO)

Discounted travel program

Parental leave

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth and development opportunities

Qualifications

• Proven experience leading teams in high-volume restaurant environments.
• Knowledge of menu development and marketing strategies.

Responsibilities

• Directs Food & Beverage departments to maintain high quality and service standards.
• Plans and implements effective controls of food, beverage, and labor costs.
• Trains and evaluates staff to ensure exceptional guest experiences.

Skills

Leadership

Menu Development

Marketing

Revenue Generation

Customer Service

Team Management

Education

Experience in Hospitality Management

Job description

The iconic Embassy Suites by Hilton Chicago Downtown Magnificent Mile is seeking a full-time Senior Food and Beverage manager to join their leadership team! This 455-suite property features views of downtown Chicago/Lake Michigan and is just two blocks from the Magnificent Mile and a mile from the Theater District. We’re 12-minute walk from entertainment, restaurants, and boat cruises at Navy Pier, and 8 minutes from the Chicago Riverwalk!

Guests of this hotel enjoy free made-to-order breakfast and our complimentary early evening social. In this role, you will oversee both of these meal periods, as well as evening room service, the hotel's coffee shop and banquets! The ideal candidate will have experience leading a team of 20 in a high-volume restaurant/lounge environment. Candidates must be able to demonstrate a knowledge of menu development, marketing and revenue generation. Hotel experience is an asset!

Shift Pattern: candidates should be available to work both AM and PM shifts as needed, weekdays/weekends/holidays as needed.

Pay Rate: $70,000 - $90,000

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Directs and organizes the activities of the Food & Beverage departments, including outlets, complementary services, and banquets, to maintain high standards of food and beverage quality, service, and marketing to maximize profits through outstanding customer service.
• Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs.
• Ensures compliance with health, safety, sanitation and alcohol awareness standards.
• Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
• Interviews, trains, supervises, counsels, schedules and evaluates staff. Seeking someone who is detail oriented and has an engaging personality.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!