Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading global hospitality company as a Banquet House Attendant at a premier hotel in downtown Chicago. You will play a key role in delivering exceptional guest experiences by ensuring banquet facilities are set up and maintained to the highest standards. This position offers a dynamic work environment with opportunities for career growth and development. Enjoy competitive pay, comprehensive benefits, and the chance to be part of a team that values integrity, teamwork, and exceptional service. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan and company match

Hilton Shares

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Qualifications

• Strong customer service skills and ability to work in a team environment.
• Attention to detail in setting up and cleaning banquet facilities.

Responsibilities

• Set and clean banquet facilities for functions to ensure outstanding guest service.
• Monitor policies and procedures during set-up and breakdown of functions.

Skills

Customer Service

Teamwork

Attention to Detail

Education

High School Diploma

Job description

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Job Description - Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile (HOT0BKV4)

Job Number: HOT0BKV4

Work Location

Embassy Suites by Hilton Chicago Downtown Magnificent Mile, 511 Columbus Drive, Chicago, 60611

Overview: The iconic Embassy Suites by Hilton Chicago Downtown Magnificent Mile is seeking a Banquet House Attendant to join their food and beverage team. This 455-suite property features views of downtown Chicago and Lake Michigan, and is located near the Magnificent Mile, Navy Pier, and the Chicago Riverwalk.

Shift Pattern: Candidates should be available for AM, PM, or Overnight shifts, including weekends and holidays.

Pay Rate: $23.90 per hour

Benefits:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave
• Debt-Free Education through Guild Education
• 401K plan with company match
• Hilton Shares employee stock purchase program
• Career growth opportunities
• Team Member Resource Groups
• Recognition and rewards programs

* Benefits vary by property and employment terms.

Responsibilities:

• Set up, serve, maintain, and break down banquet facilities according to Hilton standards.
• Ensure proper placement of equipment and decorations.
• Maintain cleanliness and organization of service and storage areas.
• Follow safety policies during setup, service, and breakdown.
• Communicate effectively with management and team members to ensure guest satisfaction.

Qualifications:

Demonstrate Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency. Exhibit qualities like quality, productivity, and customer focus.

Work Environment:

Hilton offers a diverse and inclusive environment, committed to exceptional guest experiences and employee development. Join us in creating remarkable hospitality experiences worldwide.