Senior Fleet Technology Reliability Program Lead

Amazon.com Services LLC

Nashville (TN)

On-site

USD 140,000 - 190,000

Full time

6 days ago

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Job summary

Amazon.com Services LLC is seeking a Senior Program Manager to own the reliability and performance of fleet technology platforms across the middle mile transportation network in Nashville. You will drive repair programs, vendor performance, and cross-functional partnerships to maximize device uptime and operational readiness across tractors, trailers, and intermodal assets.

You will diagnose root causes of device failures, implement repair strategies, and lead continuous improvement initiatives.

Qualifications

5+ years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations.

Responsibilities

Own end-to-end device operations and repair program execution for critical fleet technology platforms across the middle mile fleet.
Manage third-party vendor relationships and performance including SLA enforcement and cost efficiency.
Analyze device health and failure data to identify root causes and implement preventive maintenance strategies.
Coordinate device repair strategy across transportation networks, aligning intake mechanisms, vendor relationships, and measurement standards.
Communicate program status and risks clearly to senior leadership through regular reviews.