Senior Fleet Programs Lead - Payments & POS Innovation

7-Eleven; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

7-Eleven, United States, is seeking a Sr Program Manager of Fleet Operations to lead fleet payments and customer experience across our nationwide network of fuel locations. You will own strategy, roadmaps, and implementation of POS hardware and software projects, empowering our fleet program and 3rd party card programs.

You will collaborate with IT, Digital, Treasury, Accounting, and external providers to deliver payment solutions, optimize settlements, and drive business growth through improved

Qualifications

• Bachelor’s/4 Yr Degree.
• 7+ years of relevant work experience.
• Detail oriented with problem-solving passion.
• Strong cross-functional collaboration and leadership.
• Experience with CRM tools (Salesforce) and analytics.

Responsibilities

• Solution driven and detail oriented with the curiosity to consider multiple possibilities to solve a problem, and the confidence to present those solutions in a clear and concise manner that promotes consensus from the team.
• Supports Fleet sales growth through the ownership of a positive Fleet customer experience from the POS on site through to payment settlement.
• Responsible for strategy, roadmap, and implementation planning of relevant POS hardware and software projects, fuel equipment, and payment processing solutions.
• Execute POS and fleet payment strategies across a portfolio of business that streamlines workflows and supports commercial payment innovation with RIS & DEX developments or integrations.
• Leverages industry intelligence to propose opportunities to management to improve the Commercial Fleet business and competitive position via cost savings, improved customer experience and loyalty, more competitive offerings, etc;
• Strong collaboration and teamwork skills to represent Fleet on complicated projects that deliver results.
• Own the role of SME and liaison for the Commercial Fleet department across multiple internal and external partners including IT, Digital, Treasury, Accounting, various fleet payment providers and POS vendors.

Skills

Detail oriented

Cross-functional teamwork

Project management

Strong communication

Time management

Team collaboration

Remote work tools

Education

Bachelor's degree

Tools

Salesforce

Job description

7-Eleven, United States, is seeking a Sr Program Manager of Fleet Operations to lead fleet payments and customer experience across our nationwide network of fuel locations. You will own strategy, roadmaps, and implementation of POS hardware and software projects, empowering our fleet program and 3rd party card programs.

You will collaborate with IT, Digital, Treasury, Accounting, and external providers to deliver payment solutions, optimize settlements, and drive business growth through improved