Senior Fleet Operations & Performance Leader

Fayetteville Public Works Commission; Fayetteville (NC); On-site; USD 92,000 - 121,000; Full time

Job summary

Fayetteville Public Works Commission in North Carolina seeks a Senior Fleet Operations Manager to oversee daily fleet operations, ensuring safe, reliable vehicles and equipment. You will manage lifecycle activities, procurement, maintenance, and replacement, while leading a team and guiding budget, contracts, and safety compliance.

Responsibilities include developing KPIs to improve efficiency, driving process improvements, and collaborating with internal departments to deliver exceptional

Qualifications

• Bachelor’s degree in Business Management, Engineering, Accounting, or related field plus: 5+ years managing complex operations and 3 years supervisory experience.
• Associate degree or technical certification in automotive/mechanical technology (or related field) plus: 9+ years relevant progressive experience including supervisory responsibilities.
• Certifications: CAFM or CPFP preferred or required based on experience level.

Responsibilities

• Oversee daily fleet operations, ensuring vehicles and equipment are safe, reliable, and available to meet operational needs.
• Manage vehicle lifecycle activities, including acquisition, commissioning, maintenance, and replacement.
• Direct fleet maintenance, parts inventory management, and welding services.
• Develop and monitor KPIs to improve shop efficiency, resource utilization, and cost effectiveness.
• Identify opportunities for process improvement and implement innovative solutions.
• Evaluate and implement new technologies to enhance fleet operations.
• Provide leadership and supervision to Fleet Department staff, including hiring, training, performance management, and development.
• Build a strong team culture focused on safety, accountability, and continuous improvement.
• Lead workforce planning and succession efforts.
• Develop and manage departmental budgets, capital plans, and operational expenditures.
• Monitor contractor performance and ensure compliance with contractual and financial requirements.
• Review, negotiate, and manage vendor contracts.
• Enforce safety standards and ensure compliance with OSHA, EPA, NFPA, and other regulatory requirements.
• Lead safety and training programs to maintain a safe and compliant work environment.
• Partner with internal departments to understand fleet needs and deliver exceptional service.
• Respond to customer concerns and provide timely, effective solutions.
• Prepare and present operational reports, metrics, and recommendations to leadership.

Skills

Fleet maintenance

Budgeting & procurement

Performance analysis

Leadership

Communication

Problem-solving

Education

Bachelor’s degree

Associate degree or technical certification

Job description

Fayetteville Public Works Commission in North Carolina seeks a Senior Fleet Operations Manager to oversee daily fleet operations, ensuring safe, reliable vehicles and equipment. You will manage lifecycle activities, procurement, maintenance, and replacement, while leading a team and guiding budget, contracts, and safety compliance.

Responsibilities include developing KPIs to improve efficiency, driving process improvements, and collaborating with internal departments to deliver exceptional