FLEET MANAGER

Socket.dev; Fayetteville (NC); On-site; USD 92,000 - 121,000; Full time

Job summary

PWC in Fayetteville, NC seeks an experienced Fleet Operations Leader to oversee daily fleet activities, drive performance, and lead the Fleet Department. This role focuses on safety, budgeting, contracts, and team development, requiring a Bachelor’s or equivalent with several years of supervisory experience; CAFM/CPFP certification is preferred depending on experience.

Responsibilities include managing vehicle lifecycles, overseeing maintenance and parts, developing KPIs, and continuous

Qualifications

• Bachelor's degree in Business Management, Engineering, Accounting, or related field with 5+ years of progressive operations experience.
• Or an Associate degree or technical certification with 9+ years of supervisory responsibilities.
• CAF M or CPFP certification preferred or required based on experience level.

Responsibilities

• Oversee daily fleet operations, ensuring vehicles and equipment are safe, reliable, and available to meet needs.
• Manage vehicle lifecycle activities including acquisition, commissioning, maintenance, and replacement.
• Direct fleet maintenance, parts inventory management, and welding services.
• Develop and monitor KPIs to improve shop efficiency, resource utilization, and cost effectiveness.
• Identify process improvements and implement innovative solutions.
• Evaluate and implement new technologies to enhance fleet operations.
• Provide leadership and supervision to Fleet Department staff, including hiring and performance management.
• Build a strong team culture focused on safety and continuous improvement.
• Lead workforce planning and succession efforts.
• Develop and manage departmental budgets, capital plans, and expenditures; monitor contractor performance.
• Review, negotiate, and manage vendor contracts.
• Enforce safety standards and ensure OSHA/EPA/NFPA compliance; lead safety training programs.
• Collaborate with internal departments, respond to customer concerns, and present metrics to leadership.

Skills

Fleet maintenance knowledge

Budgeting

Performance analysis

Leadership

Communication

Problem solving

Education

Bachelor's degree or higher

Associate degree or technical certification

Job description

What You'll Do

Lead Fleet Operations

• Oversee daily fleet operations, ensuring vehicles and equipment are safe, reliable, and available to meet operational needs
• Manage vehicle lifecycle activities, including acquisition, commissioning, maintenance, and replacement
• Direct fleet maintenance, parts inventory management, and welding services

Drive Performance and Efficiency

• Develop and monitor key performance indicators (KPIs) to improve shop efficiency, resource utilization, and cost effectiveness
• Identify opportunities for process improvement and implement innovative solutions
• Evaluate and implement new technologies to enhance fleet operations

Manage People and Resources

• Provide leadership and supervision to Fleet Department staff, including hiring, training, performance management, and development
• Build a strong team culture focused on safety, accountability, and continuous improvement
• Lead workforce planning and succession efforts

Oversee Financial and Contract Management

• Develop and manage departmental budgets, capital plans, and operational expenditures
• Monitor contractor performance and ensure compliance with contractual and financial requirements
• Review, negotiate, and manage vendor contracts

Ensure Safety and Compliance

• Enforce safety standards and ensure compliance with OSHA, EPA, NFPA, and other regulatory requirements
• Lead safety and training programs to maintain a safe and compliant work environment

Collaborate and Communicate

• Partner with internal departments to understand fleet needs and deliver exceptional service
• Respond to customer concerns and provide timely, effective solutions
• Prepare and present operational reports, metrics, and recommendations to leadership

What You Bring

Education & Experience

One of the following is required:

• Bachelor's degree in Business Management, Engineering, Accounting, or a related field, plus:
  • At least 5 years of progressive experience managing complex operations
  • At least 3 years of supervisory/management experience

OR

• Associate degree or technical certification in automotive/mechanical technology (or related field), plus:
  • At least 9 years of relevant progressive experience, including supervisory responsibilities

Certifications

• Certified Automotive Fleet Manager (CAFM) or Certified Public Fleet Professional (CPFP) preferred or required based on experience level

Key Skills and Expertise

• Strong knowledge of fleet maintenance, automotive repair, and equipment management
• Experience with budgeting, procurement, and contract management
• Ability to analyze performance data and implement strategic improvements
• Proven leadership and team management skills
• Excellent communication and interpersonal abilities
• Strong organizational and problem-solving skills

Work Environment

• Exposure to shop and field environments, including noise, dust, fumes, and equipment operation
• Occasional extended hours and on-call availability may be required

Requirements

• Valid North Carolina Driver's License

Why Join PWC?

At PWC, you'll be part of a mission-driven organization that powers essential services for the Fayetteville community. We are committed to:

• Safety and Excellence in everything we do
• Innovation and Continuous Improvement
• Investing in Our People and supporting professional growth

GRADE 415 $92,151.15-$121,409.14/EXEMPT