Senior Fleet Dispatcher – Operations Lead

Coca-Cola Bottling Co. Consolidated; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Coca-Cola Bottling Co. Consolidated in Charlotte, NC is seeking a Lead Dispatcher to orchestrate the plan, route, and schedule for our truck fleet to maximize productivity and service.

You will lead dispatch shifts, coordinate with drivers and planners, and monitor loads via TMW and Samsara to ensure on-time delivery and driver welfare. Strong communication, attention to detail, and the ability to work under pressure are essential.

Qualifications

• Experience in dispatch or operations planning is preferred.
• Ability to manage multiple priorities and respond to service issues quickly.
• Strong written and verbal communication with stakeholders.

Responsibilities

• Lead and assist dispatchers on assigned shift and handle service issues.
• Coordinate with customer service and operations to ensure on-time service.
• Monitor driver utilization and adjust loads using TMW and Samsara.
• Ensure loads are closed out in TMW and drivers have accurate start information.
• Support drivers with daily operational challenges and route planning.

Skills

Customer service

Leadership

Communication

Problem solving

Organizational skills

Attention to detail

Stress management

Team coordination

Google reading skills

Cross collaboration

Education

High school diploma or GED

Tools

TMW

Samsara

Excel

Job description

Coca-Cola Bottling Co. Consolidated in Charlotte, NC is seeking a Lead Dispatcher to orchestrate the plan, route, and schedule for our truck fleet to maximize productivity and service.

You will lead dispatch shifts, coordinate with drivers and planners, and monitor loads via TMW and Samsara to ensure on-time delivery and driver welfare. Strong communication, attention to detail, and the ability to work under pressure are essential.