Senior Firmware Release PM - Fleet-Scale Hardware

Amazon Inc.; Seattle (WA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Senior Technical Program Manager for AWS Hardware Engineering to own firmware release and deployment across the fleet.

You will collaborate with firmware, hardware, manufacturing, security, and service teams to ensure predictable, safe, and scalable firmware delivery. You will design repeatable processes, establish quality gates, and build automation to reduce manual coordination while reporting progress to leadership.

Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of experience delivering technical programs in a firmware, embedded systems, or hardware development environment

Responsibilities

• Own firmware release and deployment end to end, from a completed code change through qualification to a fully deployed fleet.
• Publish and maintain the release schedule that the firmware teams plan against, and drive agreement on scope, sequencing, and dependencies between them.
• Define the quality gates a release must pass at each stage, including hardware qualification and validation at our manufacturing partners, and hold teams to the entry and exit criteria.
• Build and run the reporting that shows where every release stands, how much of the fleet is on the current version, and what is blocking progress, and present that to senior leadership on a regular cadence.
• Own escalation for release blockers, including issues raised by manufacturing partners, and drive them to closure against a defined response time.
• Turn what we learn from each release and each operational issue into a lasting change to the process, the gates, or the tooling.
• Partner with firmware, hardware, manufacturing, security, and service teams to resolve competing priorities and keep releases moving.
• Find the coordination that happens manually today and replace it with automation.

Skills

Technical program management

Cross-functional leadership

Software development

Firmware/embedded systems

Release management

CI/CD

Canary rollout

Fleet-scale coordination

Tools

CI/CD pipelines

Hardware qualification

Manufacturing partner coordination

Job description

Amazon Web Services, Inc. is seeking a Senior Technical Program Manager for AWS Hardware Engineering to own firmware release and deployment across the fleet.

You will collaborate with firmware, hardware, manufacturing, security, and service teams to ensure predictable, safe, and scalable firmware delivery. You will design repeatable processes, establish quality gates, and build automation to reduce manual coordination while reporting progress to leadership.