Senior Hardware NPI & Fleet Health Lead

Amazon; Cupertino (CA); On-site; USD 134,000 - 231,000; Full time

Job summary

Amazon is seeking a Senior Technical Program Manager within AWS Hardware Engineering to own end-to-end NPI delivery for storage server systems and accelerators. You will monitor fleet health, coordinate cross-functional initiatives, and drive availability improvements to ensure AWS customers receive reliable hardware solutions.

You will lead complex programs across multiple teams, manage risks before they impact customers, and communicate strategic recommendations to senior leadership to keep

Qualifications

• 5+ years working directly with engineering teams
• Experience managing programs across cross-functional teams
• Experience in identifying security issues and risks, and developing mitigation plans
• Proven track record delivering complex technical programs from inception to production
• Experience with fleet management, reliability engineering, and availability metrics
• Excellent written and verbal communication skills with ability to influence across organizations
• Ability to develop both tactical solutions and long-term strategic improvements

Responsibilities

• Own end-to-end delivery of NPIs for storage server systems or accelerators from concept to production deployment
• Drive ODM/vendors to deliver complex technology on a timely basis
• Track and report on overall fleet health across server systems, identifying trends and potential risks
• Develop and implement solutions for short, medium, and long-term fleet health improvements
• Coordinate across various teams to drive progress toward availability and reliability goals
• Lead cross-functional initiatives to prevent customer-impacting incidents through proactive fleet management
• Drive continuous improvement in server availability metrics and customer experience
• Manage complex technical programs with multiple stakeholders and competing priorities
• Communicate program status, risks, and recommendations to senior leadership and technical teams

Skills

Cross-functional leadership

Program management

Fleet management

Reliability engineering

Availability metrics

Security risk mitigation

Communication (written & verbal)

Strategic planning

Job description

Amazon is seeking a Senior Technical Program Manager within AWS Hardware Engineering to own end-to-end NPI delivery for storage server systems and accelerators. You will monitor fleet health, coordinate cross-functional initiatives, and drive availability improvements to ensure AWS customers receive reliable hardware solutions.

You will lead complex programs across multiple teams, manage risks before they impact customers, and communicate strategic recommendations to senior leadership to keep