Senior Firearms Sales & Customer Experience Lead

Range USA; Evansville (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Unlimited Shooting — Free Classes

Discounts

Rewards program

Paid training

Job summary

Range USA in Evansville is seeking a Senior Sales Associate to lead personal sales while ensuring daily store operations and a safe, welcoming customer experience.

You will own opening/closing routines, manage registers, coach teammates to meet sales targets, and uphold accuracy and compliance with safety standards.

The role includes preserving range readiness, ATF compliance, paid training, and benefits such as medical, dental, vision, and store discounts.

Qualifications

• 1–2 years of retail or customer service experience
• Ability to follow complex compliance procedures
• Strong attention to detail

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization
• Ensure strict adherence to firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and escape if needed parts requirements to ASL

Skills

Retail sales

Customer service

Attention to detail

Communication skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

Range USA in Evansville is seeking a Senior Sales Associate to lead personal sales while ensuring daily store operations and a safe, welcoming customer experience.

You will own opening/closing routines, manage registers, coach teammates to meet sales targets, and uphold accuracy and compliance with safety standards.

The role includes preserving range readiness, ATF compliance, paid training, and benefits such as medical, dental, vision, and store discounts.