Senior Fintech TAM — Integrations & Launch Lead

Doist; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Paxos is seeking a Technical Account Manager to own day-to-day technical administration, integration, and operational execution for key accounts in the enterprise fintech space.

You will lead API integrations, manage complex stakeholder relationships, and drive successful post-sale implementations across brokerage, money movement, and tokenization platforms, ensuring high reliability and timely delivery.

Qualifications

• 5+ years of Implementation Consulting or Technical Account Management experience in enterprise SaaS/fintech/financial services.
• Track record of delivering complex technical implementations spanning multiple quarters with Enterprise Customers.
• Strong technical acumen with ability to lead API integrations.
• Experience with managing complex stakeholder relationships.
• Excellent project management and communication skills.

Responsibilities

• Partner with client technical and operational teams to implement Paxos products and services post-sale, spanning Brokerage, Money Movement, Orchestration and Tokenization/ Dashboard.
• Prioritize and deliver daily technical/operational requests across a broad book: intake, prioritization, routing to technical support, SLAs, status updates to AMs and clients.
• Own integration health and reliability: monitoring, error recovery, data quality checks, environment hygiene from sandbox to production.
• Run change management: releases, API/schema/version updates, configurations and entitlements, keys/certs, IP allowlists, maintenance windows with runbooks and rollback plans.
• Execute integration work aligned to the account plan: enable new capabilities, modify integrations, validate, roll out, stabilize; provide implementation consulting.
• Codify shared learnings: publish patterns, FAQs, runbooks, and SLA/error reporting to avoid repeating common issues.

Skills

Account management

Technical implementations

API integrations

Project management

Stakeholder management

Job description

Paxos is seeking a Technical Account Manager to own day-to-day technical administration, integration, and operational execution for key accounts in the enterprise fintech space.

You will lead API integrations, manage complex stakeholder relationships, and drive successful post-sale implementations across brokerage, money movement, and tokenization platforms, ensuring high reliability and timely delivery.