Senior Technical Account Manager, Fintech Integrations

Paxos; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Paxos is seeking a Technical Account Manager to own day-to-day technical administration, integrations, stability, and operational execution for large enterprise clients. You will lead implementations across Brokerage, Money Movement, Orchestration and Tokenization, working with customers to ensure successful adoption and execution of account plans.

Your impact will be measured by the success of integrations, smooth daily operations, and scalable knowledge sharing that reduces repetitive issues

Qualifications

• 5+ years of Implementation Consulting or Technical Account Management experience in enterprise SaaS/fintech/financial services.
• Track record of delivering complex technical implementations spanning multiple quarters with Enterprise Customers.
• Strong technical acumen with ability to lead API integrations.
• Excellent project management and communication skills.
• Ability to manage multiple quarters of work across stakeholders.

Responsibilities

• Partner with customer tech and ops teams to implement Paxos products post-sale, including Brokerage, Money Movement, Orchestration and Tokenization.
• Prioritize and deliver daily technical/operational requests across a broad book with intake, routing, SLAs, and status updates.
• Own integration health and reliability: monitoring, error recovery, data quality checks, environment hygiene from sandbox to production.
• Run change management: releases, API/schema/version updates, configurations, keys/certs, IP allowlists, maintenance windows with runbooks.
• Execute integration work aligned to the account plan: enable new capabilities, modify integrations, validate, roll out, stabilize; provide implementation consulting.
• Codify and propagate learnings: publish patterns, FAQs, runbooks, and usage/SLA reporting.

Skills

API integrations

Stakeholder management

Project management

Operational excellence

Job description

Paxos is seeking a Technical Account Manager to own day-to-day technical administration, integrations, stability, and operational execution for large enterprise clients. You will lead implementations across Brokerage, Money Movement, Orchestration and Tokenization, working with customers to ensure successful adoption and execution of account plans.

Your impact will be measured by the success of integrations, smooth daily operations, and scalable knowledge sharing that reduces repetitive issues