Senior Financial Services Rep: Member-Focused Banking

Global Credit Union; Branch (LA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Short-term incentives

Medical, dental & vision insurance

401(k) with 5% match

Employee Assistance Program (EAP)

Life and disability coverage

Voluntary cash benefits: accident, etc

Tuition Reimbursement

Paid time off & holidays

Job summary

Global Credit Union is seeking a Financial Services Representative II to deliver positive member experiences in person and over the phone, perform transactions, and proactively recommend products to meet member needs. You will deepen member relationships through consultative service and cross-sales activities while ensuring accuracy in transactions.

This role requires a high school diploma, strong communication skills, and the ability to lift up to 25 pounds; compensation is determined by

Qualifications

• Passion for helping people and the drive to build relationships that assist members meet financial goals.
• Good communication and human relation skills.
• Ability to effectively ask open-ended questions, problem solve and provide solutions.

Responsibilities

• Actively engage with existing and prospective members to create a positive member experience.
• Ensure all members receive prompt, professional, helpful, and courteous service.
• Deepen member relationships through expert knowledge of credit union products and services and referrals to other lines of business.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Global Credit Union is seeking a Financial Services Representative II to deliver positive member experiences in person and over the phone, perform transactions, and proactively recommend products to meet member needs. You will deepen member relationships through consultative service and cross-sales activities while ensuring accuracy in transactions.

This role requires a high school diploma, strong communication skills, and the ability to lift up to 25 pounds; compensation is determined by