Senior Financial Navigator – Healthcare Billing

UTHealth Houston; Houston (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% paid medical premiums

Generous time off

Longevity pay

Retirement/pension plan

Wellbeing programs

Job summary

UTHealth Houston seeks a Financial Care Coordinator III to act as a senior financial counseling expert for patients with complex insurance and regulatory needs. The role includes mentoring staff, guiding financial assistance options, and collaborating with Revenue Cycle to improve outcomes.

The position is full-time, hybrid with training onsite in Houston, TX, and requires 4+ years in healthcare revenue cycle. A strong focus on patient experience and regulatory compliance is essential.

Qualifications

• 4+ years of progressive healthcare revenue cycle experience in financial counseling and related areas.
• Ability to interpret complex payer requirements and assist with financial clearance.
• Strong analytical, problem-solving and leadership skills.

Responsibilities

• Serve as a senior subject matter expert guiding Financial Care Coordinators I and II.
• Mentor teammates and partner with clinical and revenue cycle teams to improve outcomes.
• Manage high-risk cases involving insurance coverage, financial assistance, and regulatory needs.
• Analyze payer requirements, benefits verification, and financial liability to support decisions.
• Identify risks and recommend process improvements in workflows and training.
• Ensure compliance with No Surprises Act and related financial regulations.

Education

Bachelor's Degree in Healthcare Administration, Business, Finance, or related field

High School Diploma or equivalent

Job description

UTHealth Houston seeks a Financial Care Coordinator III to act as a senior financial counseling expert for patients with complex insurance and regulatory needs. The role includes mentoring staff, guiding financial assistance options, and collaborating with Revenue Cycle to improve outcomes.

The position is full-time, hybrid with training onsite in Houston, TX, and requires 4+ years in healthcare revenue cycle. A strong focus on patient experience and regulatory compliance is essential.