Senior Financial Aid Counselor for Student Support

Automatic Data Processing, Inc.; Scranton (Lackawanna County); On-site; USD 42,000 - 64,000; Full time

Job summary

The Lackawanna College in Scranton seeks a Student Financial Service Counselor to provide top-tier counseling on federal, state, and institutional aid programs. You will review FAFSA results, explain awards, and manage applications to help students and families navigate the financial aid process.

Collaborating with multiple departments and campuses, you will ensure accurate documentation, follow Federal Verification standards, and deliver exceptionally patient, confidential service while

Qualifications

• Bachelor’s Degree with preferred minimum of 5 years financial aid knowledge.
• Experience with federal, state, and institutional aid programs.
• Knowledge of FAFSA processes and NSLDS is beneficial.

Responsibilities

• Counsel students and families on financial aid awards and eligibility.
• Review FAFSA results and verify data for aid processing.
• Explain Title IV funds and aid options to applicants.
• Coordinate with other departments and campuses to share program information.
• Maintain compliance with Federal Verification standards and deadlines.

Skills

Customer service

Financial aid

Student counseling

Interpersonal skills

Education

Bachelor’s Degree

Job description

The Lackawanna College in Scranton seeks a Student Financial Service Counselor to provide top-tier counseling on federal, state, and institutional aid programs. You will review FAFSA results, explain awards, and manage applications to help students and families navigate the financial aid process.

Collaborating with multiple departments and campuses, you will ensure accurate documentation, follow Federal Verification standards, and deliver exceptionally patient, confidential service while