Senior Financial Aid Counselor

Utah Valley University; Orem (UT); On-site; USD 50,000 - 59,000; Full time

Job summary

Utah Valley University in Orem seeks a Financial Aid Counselor II to manage federal, state, and institutional aid programs. You will lead processing, training, audits, and collaboration with campus departments to ensure timely, accurate aid delivery.

The role requires a bachelor’s degree with supervisory experience and strong knowledge of federal financial aid regulations, policies, and systems, including Banner.

Qualifications

• Bachelor's degree with 3–5 years related experience, including two years of supervisory experience.
• Equivalent combination of education and/or experience totaling at least seven years.
• Knowledge of federal regulations pertaining to financial aid and scholarships.

Responsibilities

• Process and update student accounts for Return of Title IV Funds and oversee federal and other financial aid programs.
• Daily processing of reports and documentation pertaining to federal aid eligibility and awarding.
• Advise students and parents in person, by email, and by phone regarding federal, state, and institutional financial aid.
• Develop training programs and inform campus departments on funding requirements.
• Assist in development of training manuals and participate in internal audits.

Skills

Problem solving

Technical troubleshooting

Interpersonal skills

Organizational skills

Attention to detail

Communication skills

Education

Bachelor's degree

Equivalent education/experience

Tools

Banner

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Job description

Utah Valley University in Orem seeks a Financial Aid Counselor II to manage federal, state, and institutional aid programs. You will lead processing, training, audits, and collaboration with campus departments to ensure timely, accurate aid delivery.

The role requires a bachelor’s degree with supervisory experience and strong knowledge of federal financial aid regulations, policies, and systems, including Banner.