Senior Field Technician: Onsite Support & Installations

Unisys; New Orleans (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) match

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to provide full on-site Field Engineering support for a base of large and complex clients in New Orleans. The role requires ownership of onsite service activities and performing advanced maintenance on a range of products, including low-complexity installations.

You'll provide feedback to improve service delivery, use advanced tools to resolve client problems, and proactively support team members while contributing to metrics reporting and documentation.

Qualifications

• High School Diploma or GED required; may require technical certification or an Associate Degree.
• Generally, 2-4 years’ experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large/complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.

Skills

Field engineering

On-site support

Troubleshooting

Client communication

Education

High School Diploma or GED

Associate Degree (optional)

Job description

Unisys is seeking a Field Engineer to provide full on-site Field Engineering support for a base of large and complex clients in New Orleans. The role requires ownership of onsite service activities and performing advanced maintenance on a range of products, including low-complexity installations.

You'll provide feedback to improve service delivery, use advanced tools to resolve client problems, and proactively support team members while contributing to metrics reporting and documentation.