Senior Field Technician, Analytical Systems & CEMs

Emerson; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Emerson in Houston seeks a field service professional to perform demand and contract field services across CEMs, DeNOx, Gas Purity, and related Analytical product lines, including emergency and scheduled maintenance. You will participate in FCO, FAT, SAT, collaborate with factory, service centers, and Sales to tailor technical solutions, provide training, and plan post-sale services.

Travel up to 50% domestically, with occasional international travel.

Qualifications

• HS Diploma plus 3 years of related experience, or an AAS degree with no experience.
• 5–10 years of related experience.
• Travel up to 50% domestically; international travel may be required.
• Legal authorization to work in the United States.
• Experience with Analytical Process Gas and Liquid applications preferred.

Responsibilities

• Perform demand and contract field services, including emergency and scheduled maintenance, to support our Analytical product installed base, with a focus on Continuous Emissions Monitoring (CEMs), DeNOx, Gas Purity, and Combustion Control amongst others.
• Assist with Factory Checkout (FCO), customer-witnessed Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards.
• Consult with factory and service centers to deliver the right technical solutions, and collaborate with Sales and Business Development Managers to design comprehensive solutions for customer needs.
• Support technical training and post-sale service planning with customers to ensure effective and efficient use of our products.
• Develop and refine best practice procedures for the startup and troubleshooting of products, proactively addressing and resolving customer product and application issues.
• Manage overhead, travel, and expenses in a fiscally responsible manner, ensuring adherence to all safety, quality, and company rules and regulations to guarantee personal and workplace safety.
• Function as the strategic communication point between customers and the business in resolving warranty issues, and drive organizational accountability with regular updates.
• Stay technically proficient on new products and enhancements within the Analytical and Detection product lines through self-study and factory training.

Skills

Analytical gas systems

Data acquisition

Modbus protocol

Network communications

Travel readiness

Education

HS Diploma + 3 years experience or AAS Degree + no experience

Tools

Sampling Handling Systems

Data Acquisition Systems

Analytical Instrumentation Software

Job description

Emerson in Houston seeks a field service professional to perform demand and contract field services across CEMs, DeNOx, Gas Purity, and related Analytical product lines, including emergency and scheduled maintenance. You will participate in FCO, FAT, SAT, collaborate with factory, service centers, and Sales to tailor technical solutions, provide training, and plan post-sale services.

Travel up to 50% domestically, with occasional international travel.