Senior Field Technician – Networking & A/V Support

TECHNOLOGY LAB, LLC; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company car

Job summary

TechnologyLab, LLC in Tampa, FL is seeking a Field Technician Tier 2 to support clients in the field, on-site and remotely, focusing on networking and A/V issues.

The role requires 3+ years of experience, an Associate's degree, and travel to client sites with a company car provided. Certifications such as CCNA, Network+, or A+ are a plus.

This exempt, full-time position offers opportunities to lead large projects and collaborate with Tier 3 engineers.

Qualifications

• Associate's degree in a related field, or equivalent experience.
• 3+ years of technical support experience, focusing on networking and A/V equipment.
• Strong understanding of networking concepts and hardware (routers, switches, firewalls, access points).
• Ability to travel to client sites with a valid driver's license.

Responsibilities

• Provides on-site technical support to clients in Tampa, resolving complex issues.
• Configures and installs network hardware (routers, switches, firewalls, access points).
• Participates in large IT projects (network installations, server migrations, hardware upgrades).
• Collaborates with Tier 3 technicians to resolve complex network and system issues.
• Completes presales discovery of potential new clients at sites.

Skills

Networking concepts

Troubleshooting

On-site support

A/V equipment

Customer service

Education

Associate's degree in a related field

Job description

TechnologyLab, LLC in Tampa, FL is seeking a Field Technician Tier 2 to support clients in the field, on-site and remotely, focusing on networking and A/V issues.

The role requires 3+ years of experience, an Associate's degree, and travel to client sites with a company car provided. Certifications such as CCNA, Network+, or A+ are a plus.

This exempt, full-time position offers opportunities to lead large projects and collaborate with Tier 3 engineers.