Senior Field Systems Specialist (VA)

Datawatch Systems; Silver Spring (MD); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance plans

Dental Insurance Plans

Vision Insurance

401K Plan

Job summary

Datawatch Systems in Bethesda, MD is seeking a Senior Field Systems Specialist who coordinates with the installation manager, client, and vendors to drive projects from kickoff to completion. You will monitor timelines, manage milestones, and ensure the work meets or exceeds client expectations.

The role runs 7 am to 3 pm, Monday through Friday, with 20–35% travel. Candidates must pass pre-employment screening, including background check and drug test.

Qualifications

• 10+ years experience installing: commercial access control, video systems, low voltage, and cabling or knowledge of building, fire, and life safety codes pertaining to construction and electrical systems
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, circuits) and ability and knowledge to use digital voltmeters
• Knowledge of IP, Ethernet, and networking protocol and CAT5 technologies preferred

Responsibilities

• Pre-installation job site visits with sales team to assist with generating proper scope of work
• Communicate with the installation manager, customer service, and permitting team, and client on project timeline and milestones
• Supervise and assist installation on pulling cable, rough in, installing conduit, terminate cables at device and headend
• Provide updated project manager reports weekly
• Stays up to date and knowledgeable on new services, technology, and internal processes/procedures

Skills

Ten+ years field experience

Electronics knowledge

IP/Ethernet basics

Digital voltmeters

Education

High school diploma/GED

Electronics/electrical certificate

Job description

Overview

The SeniorField Systems Specialist interacts directly with the installation manager, client, client representatives, third party vendors, and our Program management team throughout the installation process.

Responsibilities include ensuring projects are completed successfully, on schedule, and the work performed meets or exceeds client expectations.

Schedule is 7 am - 3 pm, Monday - Friday. All applicants applying for a position at Datawatch Systems must be willing to submit to a drug screening and criminal background check. EOE/M/F/V/D. DCJS #11-2294.

• Location: Bethesda, MD
• Travel: 20-35%
• Pay Rate: $40 - $50.00/hour

Responsibilities

• Pre-installation job site visits with sales team to assist with generating proper scope of work
• Communicate with the installation manager, customer service, and permitting team, and client on project timeline and milestones
• Supervise and assist installation on pulling cable, rough in, installing conduit, terminate cables at device and headend.
• Provide updated project manager reports weekly
• Stays up to date and knowledgeable on new services, technology, and internal processes/procedures.

Qualifications

• 10 or more years’ experience installing:commercial access control, video systems, low voltage, and commercial wiring/cabling OR knowledge of building, fire, and life safety codes pertaining to construction and electrical systems
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters
• Knowledge of IP, Ethernet, and networking protocol and CAT5 technologies preferred

Other Eligibility Requirements

• Must be able to meet and maintain various certifications, licenses, and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
• Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening.
• Must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of this position.

Benefits

Choice of Medical Insurance plans

Choice of two Dental Insurance Plans

Vision Insurance

Medical and Dependent Care FSA Accounts

401K Plan with a discretionary employer match

529 Plan Access

Employee Assistance Program

Commuter and Parking Benefit

Short-term Disability and Long-term Disability Insurance

Employer-paid 50K Life and AD&D Insurance

Voluntary Life Insurance for Employee, Spouse and Children

Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage

Annual performance evaluation and salary adjustment consideration

Paid holidays, sick and vacation leave

Job-related tuition reimbursement