Senior Field Support Supervisor

KLA; Hillsboro (OR); On-site; USD 81,000 - 138,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Employee stock purchase program (ESPP)

Job summary

KLA Corporation in Hillsboro, Oregon is seeking a Service Engineer to support installation services and 24/7 technical support for electronics customers. The role focuses on delivering high-impact work across your area of expertise and collaborating with cross-functional teams.

The position requires a Bachelor of Science degree and 5 years of relevant experience, with supervision responsibilities and interaction with subordinate supervisors and peer groups.

Qualifications

• Bachelor of Science degree required.

Responsibilities

• Deliver high-impact work across your area of expertise to advance business priorities.
• Work on issues requiring analysis of situation or data and exercise judgment within defined procedures and policies.
• Provide direct supervision to exempt employees and/or skilled, nonexempt employees (i.e., technicians, designers, support personnel) and advise sub-units to meet schedules.

Education

Bachelor of Science

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.Group/DivisionThe KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.SCOPE: Receives assignments in the form of objectives with goals and the process by which tomeet goals. Provides direction to employees according to established policies and managementguidance. Administers company policies that directly affect subordinate employees. Recommendschanges to unit or sub-unit policies. Management reviews work to measure meeting of objectives.• JOB COMPLEXITY: Works on issues where analysis of situation or data requires review ofrelevant factors. Exercises judgment within defined procedures and policies to determineappropriate action.• DISCRETION: Erroneous decisions or failure to achieve results will cause delays in schedules.• INTERACTION: Frequently interacts with subordinate supervisors and functional peer groups.Interaction normally requires the ability to gain cooperation of others, conducting presentationsof technical information concerning specific projects or schedules.• SUPERVISION: Provides direct supervision to exempt employees and/or ski l led, nonexemptemployees (i.e., technicians, designers, support personnel). Acts as advisor to unit or sub -unitsand may become actively involved, as required, to meet schedules and resolve problems.Minimum QualificationsBachelor of Science and work experience of 5 yearsAbout KLAWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.Total RewardsBase Pay Range: $81,300.00 - $138,200.00 AnnuallyPrimary Location: USA-OR-Hillsboro-Beaverton-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.Use of AI StatementAt KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.Equal Opportunity StatementKLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.