A technology services company seeks a Field Support Engineer in Alabama to provide second-tier technical support and analysis. The ideal candidate will possess an active TS/SCI clearance and have strong technical knowledge in systems administration, networking, and virtualization. Responsibilities include troubleshooting, maintaining network stability, and training customers on technical aspects. Candidates should have relevant certifications and experience working in enterprise environments.
Qualifications
Possess good oral and written skills.
Experience working in a large enterprise environment.
Knowledge of storage area networks.
Responsibilities
Provide technical support and analysis to field engineers.
Test, train, and field support to customers regarding technical aspects.
Maintain network stability through troubleshooting and proactive maintenance.
Skills
Active TS/SCI clearance
CISSP or Security + Certification
Systems Administration of Windows Server/Unix/Linux
Technical knowledge of Microsoft products
General knowledge of networking
Strong background in server virtualization
Experience with Docker and Kubernetes
Education
BS/BA degree (2 years experience)
MS/MA degree (0 years experience)
6 years experience with no degree
Tools
VMware
PowerShell
Active Directory
SQL Server
Job description
A technology services company seeks a Field Support Engineer in Alabama to provide second-tier technical support and analysis. The ideal candidate will possess an active TS/SCI clearance and have strong technical knowledge in systems administration, networking, and virtualization. Responsibilities include troubleshooting, maintaining network stability, and training customers on technical aspects. Candidates should have relevant certifications and experience working in enterprise environments.