A leading cybersecurity firm in Annapolis Junction, MD seeks a Senior Technical Support Engineer to resolve complex incidents and support critical IT systems. The role requires over 10 years of experience, a current TS/SCI CI Poly clearance, and IAT Level II certification compliance. Ideal candidates will thrive in fast-paced environments and possess strong analytical and troubleshooting skills. Join a team dedicated to innovation and mission success in cybersecurity.
Qualifications
10+ years of relevant technical support experience.
IAT Level II certification compliance required.
Current TS/SCI CI Poly clearance is mandatory.
Responsibilities
Serve as a primary escalation point for complex incidents.
Provide advanced technical troubleshooting and resolution.
Lead or oversee junior team members and support training.
Skills
Analytical skills
Troubleshooting
Communication
Technical expertise
Education
Equivalent combination of education and experience
Job description
A leading cybersecurity firm in Annapolis Junction, MD seeks a Senior Technical Support Engineer to resolve complex incidents and support critical IT systems. The role requires over 10 years of experience, a current TS/SCI CI Poly clearance, and IAT Level II certification compliance. Ideal candidates will thrive in fast-paced environments and possess strong analytical and troubleshooting skills. Join a team dedicated to innovation and mission success in cybersecurity.