Senior Field Services Tech – VCS Cutovers (Remote)

Peraton; Washington (District of Columbia); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. You will play a critical role in site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments.

The ideal candidate works independently, solves complex issues under time constraints, and collaborates with customers to ensure seamless voice system transitions with minimal

Qualifications

• Minimum of 8 years with BS/BA; 6 years with MS/MA; 3 years with PhD; 10 years with AS, 12 years in lieu of a degree.
• US Citizen with the ability to obtain/maintain a public trust clearance
• Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
• Experience supporting system cutovers, migrations, or technology refresh efforts
• Knowledge of Telecommunications infrastructure, VoIP technologies, Cabling standards and power validation, Networked voice systems
• Strong troubleshooting and root-cause diagnostic skills
• Experience using test equipment and diagnostic tools in field environments
• Familiarity with operational environments where uptime and reliability are critical

Responsibilities

• Lead and support site surveys, site preparation, and system installation activities
• Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
• Perform decommissioning of legacy voice communication systems
• Conduct independent system testing and validation to confirm power installation compliance, cabling integrity and equipment alignment
• Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
• Use diagnostic tools to identify and resolve voice, network, and hardware faults
• Support preventive maintenance and system health checks
• Provide on-site customer support and end-user orientation/training as needed
• Maintain accurate technical documentation, service reports, and cutover records
• Ensure compliance with safety protocols, site security, and operational standards
• Coordinate with engineers, program teams, and other field technicians during deployment activities

Skills

VCS systems

System cutovers

Telecommunications

VoIP technologies

Troubleshooting

Field diagnostics

Documentation

Time management

Team collaboration

Operational uptime

Education

BS/BA

MS/MA

PhD

AS

Job description

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. You will play a critical role in site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments.

The ideal candidate works independently, solves complex issues under time constraints, and collaborates with customers to ensure seamless voice system transitions with minimal