Senior Field Technician: Voice Systems & Cutovers

Peraton; United States; Remote; USD 86,000 - 138,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role emphasizes site preparation, successful cutovers, and decommissioning in operational environments.

The position is remote, with a strong preference for candidates near the Washington, D.C. metro area and involves extensive travel (up to 95%).

Qualifications

• Minimum 8 years with BS/BA; Minimum 6 years with MS/MA; Minimum 3 years with PhD; 10 years with an AS, 12 years in lieu of a degree
• US Citizens with ability to obtain/maintain a public trust clearance
• Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
• Experience supporting system cutovers, migrations, or technology refresh efforts
• Knowledge of: Telecommunications infrastructure, VoIP technologies, Cabling standards and power validation, Networked voice systems

Responsibilities

• Lead and support site surveys, site preparation, and system installation activities
• Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
• Perform decommissioning of legacy voice communication systems
• Conduct independent system testing and validation to confirm power installation compliance, cabling integrity, and equipment/site alignment
• Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
• Use diagnostic tools to identify and resolve voice, network, and hardware faults
• Support preventive maintenance and system health checks
• Provide on-site customer support and end-user orientation/training as needed
• Maintain accurate technical documentation, service reports, and cutover records

Skills

VCS systems

Field troubleshooting

Customer support

Documentation

Electrical safety

Education

BS/BA in relevant field

MS/MA

Tools

Test equipment

Diagnostic tools

Networked voice systems

Job description

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role emphasizes site preparation, successful cutovers, and decommissioning in operational environments.

The position is remote, with a strong preference for candidates near the Washington, D.C. metro area and involves extensive travel (up to 95%).