Senior Field Service Technician (West Region)

ABB; Milton (IL); Remote; USD 79,000 - 149,000; Full time

Job summary

Join ABB as a Senior Field Service Technician in the West Region, where you'll ensure the high performance and reliability of power delivery systems. In this challenging role, you will lead projects, conduct troubleshooting, and provide exceptional customer service while receiving competitive compensation and benefits. The position requires a mix of advanced technical skills, field experience, and up to 75% domestic travel.

Qualifications

• 5+ years relevant field engineering experience.
• Experience in repair and refurbishment of LV and MV circuit breakers.
• Up to 75% domestic travel.

Responsibilities

• Responsible for hands-on execution of projects including troubleshooting and repair of Power Delivery equipment.
• Planning and organizing field assignments with other field engineers.
• Deliver excellent customer service to satisfy customers.

Skills

Technical skills in testing of power distribution

Knowledge of industrial customer base

Experience in testing, commissioning

Project management skills

Education

High School Diploma or GED

Job description

Senior Field Service Technician (West Region)

Join to apply for the Senior Field Service Technician (West Region) role at ABB

Senior Field Service Technician (West Region)

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Join to apply for the Senior Field Service Technician (West Region) role at ABB

Na ABB, nós ajudamos as indústrias a se superarem - mais enxutas e mais limpas. Aqui, o progresso é uma expectativa - para você, sua equipe e o mundo. Como líder do mercado global, nós lhe daremos o que você precisa para que isso aconteça. Nem sempre será fácil, crescer requer coragem. Mas na ABB, você nunca correrá sozinho. Run what runs the world.

Esta Posição Reporta Para

Service Team Leader

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

The work model for the role is remote.

This role is contributing to the Electrification Service division in Tempe, AZ.

You Will Be Mainly Accountable For

• Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.
• Responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls.
• Leading outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.
• Planning, organizing, and performing multifunctional field assignments in designated areas of expertise, directing the work of other field engineers and craft labor as required, in a timely and efficient manner.
• Developing and further expanding technical knowledge and expertise, currently recognized industry standards for engineering ability.
• Planning, preparing, and/or instructing both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization.
• Performing administrative functions in a timely manner that are associated with your work; such as writing technical reports, ordering necessary materials, securing quotations, preparing job status reports, reports to customers, time sheets, expense tracking sheets, and cost control activities. Such tasks must be completed on a timely, and thorough basis.
  
  
  

Qualifications For The Role

High School Diploma or GED with 5+ years relevant field engineering experience

Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, SquareD, Multilin relays, and Schweitzer Relays)

Experience in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus

Up to 75% domestic travel

Knowledge of industrial customer base in geographical area

We are unable to sponsor an employment visa at this time for this role. Candidates must already have a work authorization that would permit them to work for ABB in the US

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $79,800 and $148,200 annually.

myBenefitsABB.com

What We Believe In

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Valorizamos pessoas de diferentes origens. Essa poderia ser sua história? Inscreva-se hoje mesmo ou acesse www.abb.com para ler mais sobre nós e conhecer o impacto de nossas soluções em todo o mundo.

95554276

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Automation Machinery Manufacturing

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