Lead, Field Engineer - OE/Export

Bridgestone US; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Bridgestone US is seeking a Lead Field Engineer for OTR Field Engineering to support OEMs and enhance the performance of Bridgestone and Firestone tires. This role requires a strong engineering background and experience in customer-facing technical support. Join a global team fostering creativity and innovation for a sustainable future in mobility.

Benefits

Supportive onboarding experience

Development and growth opportunities

Corporate Social Responsibility activities

Dynamic work environment

Diverse and inclusive team

Qualifications

• 8+ years of relevant work experience required.
• Willingness to travel up to 25-50%.
• Ability to lift 50 lbs or less.

Responsibilities

• Provide engineering support for OTR OEMs.
• Assist in monitoring and improving OTR tire performance.
• Support engineering management in performance trend analysis.

Skills

Strong communication skills

Proficient in Microsoft Office Suite

Technical issue communication

Education

Bachelor’s degree in Engineering or related technical degree

Job description

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Job Category Engineering & Science Position Summary The Lead, Field Engineer - OE/Export position within OTR Field Engineering is responsible for providing technical assistance to OTR OEMs, global Giant Loader Tire (GLT) customers, and supporting Sales and Field Engineering teams globally to increase the sales and performance of Bridgestone and Firestone OTR tires. They will be responsible for managing the technical relationship of various OEMs while being the technical conduit between Field Engineering, Sales, Development, Manufacturing, and Bridgestone Japan. They will take the lead on any field issues concerning Firestone Export products/services and provide engineering/technical expertise. Responsibilities

• Own the technical relationship and provide engineering support for all OTR OEMs (other than CAT).
• Global support of sales, engineering, quality improvement, and training regarding Giant Loader Tires.
• Assist Earthmover Product Managers (EPM), Manager Mine Accounts (MMA) and Field Engineers (FE) in monitoring and improving OTR tire performance and product quality in North America (US and Canada).
• Analysis of all relevant factors which contribute to product performance
• Analysis of customer operating conditions
• Scrap tire and warranty adjustment analysis
• Special projects and assignments as required to improve and maximize OTR tire performance
• Support Engineering Management and office staff in analysis of performance trends and opportunities for product improvement
• Support Customer Service and OTR Tire Dealers with necessary technical and application data to complete sales transactions and improve customer satisfaction.
• Draft and submit ideas for technical and customer service bulletins

Minimum Qualifications

• Bachelor’s degree in Engineering or a related technical degree
• 8+ years of relevant work experience
• Proficient in Microsoft Office Suite
• Strong communication skills both written and oral
• Proven experience at communicating and working with people at all levels
• Ability to communicate technical scenarios/issues in non-technical terms that can be easily understood
• Willingness and ability to travel up to 25-50% including internationally
• Ability to lift 50 lbs or less

Desired:

• Mining, Construction, or tire experience
• Tire Manufacturing, Engineering, and/or Quality experience

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.