Field Engineer

Bridgestone Americas, Inc.; Tennessee; On-site; USD 101,000 - 168,000; Full time

Job summary

Bridgestone Americas, Inc. is seeking an OTR Field Engineer to provide technical assistance to enhance sales and performance of OTR tires. With responsibilities including product analysis and customer support, candidates should possess a Bachelor’s degree in Engineering and 5-8 years of relevant experience. The role will involve significant travel and offers competitive compensation.

Qualifications

• 5-8 years of relevant work experience.
• Ability to lift 50 lbs or less.
• Willingness to travel up to 60-75%.

Responsibilities

• Assist in monitoring and improving OTR tire performance.
• Analyze customer operating conditions and product performance.
• Support Customer Service and OTR Tire Dealers with technical data.

Skills

Communication skills

Technical analysis

Problem solving

Education

Bachelor’s degree in Engineering or related technical degree

Tools

Microsoft Office Suite

Job description

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Position Summary

OTR Field Engineers are responsible for providing technical assistance to OTR sales teams to increase the sales and performance of Bridgestone OTR tires throughout the United States and Canada. They will take the lead on any field issues concerning OTR tire products/services and provide engineering/technical expertise.

** Our ideal candidate would live in Salt Lake City, UT, Elko, NV or Boise, ID **

Pay Range: $101,000.00 - $168,000.00

Responsibilities

• Assist Earthmover Product Managers (EPM), Manager Mine Accounts (MMA) and Field Engineers (FE) in monitoring and improving OTR tire performance and product quality in North America (US and Canada).
• Analysis of all relevant factors which contribute to product performance
• Analysis of customer operating conditions
• Scrap tire and warranty adjustment analysis
• Special projects and assignments as required to improve and maximize OTR tire performance
• Support Engineering Management and office staff in analysis of performance trends and opportunities for product improvement
• Support Customer Service and OTR Tire Dealers with necessary technical and application data to complete sales transactions and improve customer satisfaction.
• Draft and submit ideas for technical and customer service bulletins

Minimum Qualifications

• Bachelor’s degree in Engineering or a related technical degree
• 5-8 years of relevant work experience
• Proficient in Microsoft Office Suite
• Strong communication skills both written and oral
• Proven experience at communicating and working with people at all levels
• Ability to communicate technical scenarios/issues in non-technical terms that can be easily understood
• Willingness and ability to travel up to 60-75% including internationally
• Ability to lift 50 lbs or less

Desired:

• Mining, Construction or tire experience