Senior Field Service Technician - MFP & Networking

Kyocera Mita America; Jamesburg Park (NJ); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k match

Paid time off and holidays

Job summary

Kyocera Mita America is seeking a Senior Service Technician in Jamesburg Park, NJ. In this role, you will provide high-level service to clients to maintain optimal performance of MFPs and printers. Responsibilities include diagnosing and repairing equipment, assisting fellow technicians, and ensuring customer satisfaction. The position requires at least 5 years of mechanical and electrical support experience and strong problem-solving skills. Competitive salary range is between $51,000 and $64,000 annually with benefits.

Qualifications

• Minimum 5 years mechanical and electrical support experience.
• Network connectivity skills for single unit installations.
• Ability to install/re-install/diagnose a network MFP.

Responsibilities

• Assist technicians in resolving service issues.
• Travel to customer locations for service calls.
• Diagnose, repair and maintain equipment.

Skills

Mechanical support

Electrical support

Network connectivity

Customer service

Education

5 years experience in office product industry

Tools

Technical schematics

Service manuals

Job description

Kyocera Mita America is seeking a Senior Service Technician in Jamesburg Park, NJ. In this role, you will provide high-level service to clients to maintain optimal performance of MFPs and printers. Responsibilities include diagnosing and repairing equipment, assisting fellow technicians, and ensuring customer satisfaction. The position requires at least 5 years of mechanical and electrical support experience and strong problem-solving skills. Competitive salary range is between $51,000 and $64,000 annually with benefits.