Field MFP Technician: Diagnostics, Setup & Support

Milner, Inc.; Peachtree Corners (GA); Hybrid; USD 30,000 - 40,000; Full time

Job summary

A vibrant technology solutions company is seeking an entry-level Technician to perform diagnostics, repairs, and maintenance on Multi-Function Printers (MFP). The role involves assisting with networked device setup and troubleshooting under guidance. The ideal candidate should have basic technical knowledge, strong customer service skills, and a high school education. This position offers opportunities for growth and the chance to work in a dynamic field-based environment with frequent travel to customer sites.

Qualifications

• Basic certification or training on the full line of manufacturer’s models.
• Valid driver’s license and clean driving record.
• Reliable transportation unless a company vehicle is provided.

Responsibilities

• Perform basic diagnostics and repairs on MFP devices.
• Conduct routine maintenance on MFPs.
• Assist in the installation and configuration of MFP devices.

Skills

Basic understanding of network connectivity

Strong customer service skills

Basic repairs and maintenance

Education

High School education or equivalent

Tools

Microsoft Suite

e-Automate

Job description

A vibrant technology solutions company is seeking an entry-level Technician to perform diagnostics, repairs, and maintenance on Multi-Function Printers (MFP). The role involves assisting with networked device setup and troubleshooting under guidance. The ideal candidate should have basic technical knowledge, strong customer service skills, and a high school education. This position offers opportunities for growth and the chance to work in a dynamic field-based environment with frequent travel to customer sites.