Senior Field Service Technician - ATM & Self-Checkout

NCR Atleos Corporation; Alabama; Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Dothan, AL is seeking a Field Service Technician II to install, service, and repair self‑service equipment for major retailers and banks. You will diagnose hardware, software, and networking issues, travel within the territory, and participate in formal training programs.

The role emphasizes customer focus, safety, and timely issue resolution, with competitive pay and comprehensive benefits. A valid US driver's license and rotating shifts are required for field operations.

Qualifications

• Local candidate in Dothan, AL area or nearby.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver's license and acceptable driving record.
• PC skills, basic electronic skills, and OS familiarity.
• Ability to travel, rotate weekends, and lift up to 50 lbs.

Responsibilities

• Install, maintain, and service self-service equipment promptly.
• Repair ATMs and self-checkout systems within the territory.
• Perform scheduled maintenance and system overhauls.
• Diagnose hardware, software, networking, and configurations.
• Manage network faults and remote connectivity.
• Triage and communicate with customers to resolve issues.
• Participate in virtual and hands‑on training programs.
• Adhere to safety, timekeeping, and company policies.
• Occasionally travel overnight as needed.

Skills

PC skills

Electronic skills

OS familiarity

Valid driver's license

Travel readiness

Tools

Imaging software

Servers & mainframes

Job description

NCR Atleos in Dothan, AL is seeking a Field Service Technician II to install, service, and repair self‑service equipment for major retailers and banks. You will diagnose hardware, software, and networking issues, travel within the territory, and participate in formal training programs.

The role emphasizes customer focus, safety, and timely issue resolution, with competitive pay and comprehensive benefits. A valid US driver's license and rotating shifts are required for field operations.