Senior Field Service Technician - 5-Star Home Improvements

improveit; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health/Life Insurance

Paid time off

Growth opportunities

Company truck and tools

Overtime available

Job summary

improveit in Cincinnati, OH, seeks a Senior Service Technician to deliver a 5-star experience on the job site, taking measurements for installations and performing warranty work. You will prioritize punctuality and complete an average of two to four appointments daily.

The role emphasizes hands-on residential remodeling, strong customer service, and reliable, organized fieldwork. Join a growing team with growth opportunities.

Qualifications

• 5+ years of construction experience in residential remodeling with window and bathroom work.
• Experience with measuring for installations and warranty services.
• Strong communication and customer-service focus.
• Valid driver’s license required.

Responsibilities

• Interact directly with customers to deliver a 5-star service experience.
• Fieldwork to obtain installation measurements and perform warranty services.
• Maintain on-time appointments and complete 2–4 jobs per day on average.
• Keep organized schedules and work well with a team.

Skills

Residential construction

Customer interaction

English communication

Flexible shifts

On-time scheduling

Self-starter/team player

Valid driver’s license

Education

5+ years residential remodeling experience

Tools

iPad proficiency

Mobile devices usage

Business/tech apps

Job description

improveit in Cincinnati, OH, seeks a Senior Service Technician to deliver a 5-star experience on the job site, taking measurements for installations and performing warranty work. You will prioritize punctuality and complete an average of two to four appointments daily.

The role emphasizes hands-on residential remodeling, strong customer service, and reliable, organized fieldwork. Join a growing team with growth opportunities.