Service Technician

Your Home Improvement Company; Omaha (NE); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Your Home Improvement Company is seeking an Experienced Service Technician to join our growing team in Omaha, NE. You will handle warranty service calls, inspect products, and perform repairs related to residential remodeling projects including windows, bathroom remodeling, and kitchen refacing systems.

Ideal candidates bring hands-on construction or remodeling experience, pride in quality workmanship, and a commitment to outstanding customer service.

Qualifications

• Experience in construction, remodeling, or home improvement service work.
• Strong troubleshooting and repair skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage multiple service calls.
• Basic computer or mobile app proficiency.
• Valid driver’s license and reliable transportation.
• Strong time management and organizational skills.
• Must pass a background check.

Responsibilities

• Perform service repairs and warranty work on installed home improvement products
• Diagnose issues and develop repair solutions
• Complete repairs related to windows, bath systems, and kitchen refacing
• Maintain positive relationships with homeowners while providing professional service
• Document service work using company apps and systems (training provided)
• Communicate clearly with the service management team
• Assist with service scheduling and follow-up tasks
• Identify additional home improvement opportunities when appropriate

Skills

Construction experience

Troubleshooting

Customer service

Time management

Driver's license

Independent worker

Documentation

Background check

Job description

Description

Your Home Improvement Company is looking for an Experienced Service Technician to join our growing team. In this role, you will handle warranty service calls, product inspections, and repairs related to our residential remodeling projects including windows, bathroom remodels, and kitchen refacing systems.

Your Home Improvement Company is looking for an Experienced Service Technician to join our growing team. In this role, you will handle warranty service calls, product inspections, and repairs related to our residential remodeling projects including windows, bathroom remodels, and kitchen refacing systems.

This position is ideal for someone with hands‑on construction or remodeling experience who takes pride in quality work and delivering excellent customer service.

Responsibilities

• Perform service repairs and warranty work on installed home improvement products
• Diagnose issues and develop repair solutions
• Complete repairs related to windows, bath systems, and kitchen refacing
• Maintain positive relationships with homeowners while providing professional service
• Document service work using company apps and systems (training provided)
• Communicate clearly with the service management team
• Assist with service scheduling and follow‑up tasks
• Identify additional home improvement opportunities when appropriate

Requirements

• Experience in construction, remodeling, or home improvement service work
• Strong troubleshooting and repair skills
• Excellent communication and customer service abilities
• Ability to work independently and manage multiple service calls
• Basic computer or mobile app proficiency
• Valid driver’s license and reliable transportation
• Strong time management and organizational skills
• Must pass a background check

Qualifications

• Residential remodeling
• Window installation or repair
• Bathroom remodeling or bath system installation
• Kitchen cabinet refacing
• Warranty service work

Physical Requirements

• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• Ability to stand, bend, squat, and climb ladders
• Comfortable working outdoors and at heights
• Ability to drive between service locations

Tools

• Technicians should have basic personal hand tools
• Power tools and specialty tools are provided

Why Join Us

• Competitive hourly pay: $25–$30 per hour (DOE)
• Stable, full-time schedule
• Opportunity for career growth and advancement
• Join a team that values quality workmanship and customer satisfaction

Your Home Improvement Company is an Equal Opportunity Employer