Senior Field Service Technician

ABB Inc; Rhode Island; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

401k with company contributions

Employee stock purchase plan

Health, life & disability plans

11 paid holidays

Job summary

ABB Inc. is seeking a Senior Field Service Technician to deliver high-quality technical support, installations, maintenance, and repairs on power delivery equipment. The role reports to the Area Field Services Manager and offers a remote work model with extensive travel in the US.

You will perform startup, commissioning, troubleshooting, and repair tasks while maintaining safety and customer satisfaction. The position requires 8+ years of field experience and broad knowledge of LV/MV equipment.

Qualifications

• High School Diploma with 8+ years of field/engineering experience.
• Experience wiring/testing power distribution equipment incl LV/MV breakers, switchgear, relays, transformers.
• Willingness to travel ~70% and hold valid driver's license.
• Background check and drug screen; work authorization to work in the US.

Responsibilities

• Ensure safety and compliance with ABB policies and safety standards.
• Perform hands-on startup, commissioning, troubleshooting, design, and repair on power delivery equipment.
• Improve installation and field service standards and ensure customer satisfaction.
• Complete technical reports, job status updates, material orders, and cost control.

Skills

Power distribution testing

LV/MV circuit breakers repair

Travel willingness

High School Diploma qualification

Education

High School Diploma

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Area Field Services Manager

__

As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.

The work model for this role is: Remote.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Key Responsibilities

• Ensure Safety & Compliance: Follow all ABB HSE, ABB Way, Safety Manual, and product warranty policies while maintaining uptodate knowledge of relevant safety standards and procedures.
• Technical Execution & Expertise: Perform handson project work-including startup, commissioning, troubleshooting, design, and repair-across power delivery equipment while continually developing technical and industry knowledge.
• Quality, Standards & Customer Satisfaction: Contribute to improving installation and field service standards, adhere to engineering procedures, and deliver exceptional customer satisfaction in all interactions.
• Administrative & Cost Management: Complete required technical reports, job status updates, material orders, quotations, time and expense reports, and exercise sound judgment in controlling costs and maintaining company assets.

Qualifications

• High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal education may substitute for required experience on a yearforyear basis.
• Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers
• Ability and willingness to travel approximately 70+% as required.
• Ability and willingness to possess and maintain a valid driver's license.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affiate Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affiate Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail] Resumes and applications will not be accepted in this manner. #LI- Remote

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D - 100% employee paid up to maximums.
• Short Term Disability - up to 26 weeks - Company paid.
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.
• Parental Leave - up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.

Retirement

• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?