Senior Field Service Technician

ABB Inc.; Missouri; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

401k plan

Employee stock plan (ESAP)

Paid holidays

Health, life & Disability

Job summary

ABB Inc. is seeking a remote Field Service Engineer with substantial travel to support customers in the US. You will act as the on-site ABB representative, uphold safety culture, and coordinate field activities to ensure service excellence.

You will work across Power Delivery equipment including MV/LV switchgear, transformers, and control systems, with 60–80% travel and US work authorization required.

Qualifications

• High School Diploma or GED with 9 years of experience in a support or field engineering position.
• Experience with electrical controls (power delivery) and systems including MV and LV switchgear, MCCs, transformers, ATS, wiring diagrams, blueprints & schematics.
• Willingness to travel 60-80% across TX, LA, MO, OK, AR, KS, AL, MS, TN, and occasional trips to other locations.
• US work authorization to work for ABB in the US.

Responsibilities

• Serve as the primary on-site representative to the ABB end customer and field personnel.
• Preserve ABB's Safety Culture as a top priority in the field.
• Coordinate internal field service activities as needed.
• Assist customers with spare parts ordering, issues resolution, and provisioning.
• Perform duties in Power Delivery, MV & LV switchgear, transformers, control systems, and related equipment.

Skills

Electrical controls knowledge

Travel readiness

Field service leadership

Education

High School Diploma or GED

Tools

Relay testing

PLC & DCS

MCC & Transformers

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

This is a Remote position, however; candidates should reside in Texas, Louisiana or Missouri.

Key Responsibilities

• Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel.

• Preserve ABB's Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers.

• Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities.

• Assist customer with spare parts ordering, issues resolution, and provisioning.

• Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc.

• Perform duties in Power Delivery, Medium & Low Voltage Switchgear/MCCs, Protective Relays, Transformers, Control Systems, etc.

Qualifications

• High School Diploma or GED, with a minimum of 9 years of experience in a support or field engineering position. Additional formal education may substitute for required experience on a yearforyear basis.

• Experience with various electrical controls (power delivery) and systems to include:

  • Mid-Voltage Switchgear

  • Low-Voltage Switchgear

  • Motor Control Center

  • Transformers Test & Maintenance

  • Automatic Transfer Switches

  • Wiring Diagrams: one-line electrical drawings

  • Blueprints & Schematics

  • Relay Testing & installation (preferred)

  • Instruments; PLC's & DCS (preferred)

  • Variable Frequency Drives (preferred)

• Ability and willingness to travel 60-80% of the time across TX, LA, MO, OK, AR, KS, AL, MS, and TN, with occasional travel to other U.S. locations.

• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your EEO rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. #LI- Remote

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?