Senior Field Service Technician

ABB Inc; Maryland; Remote; USD 55,000 - 83,000; Full time

Benefits offered by this job

Health, Life & Disability

Retirement plan

Paid time off

Overtime eligibility

Job summary

ABB is seeking a highly skilled Field Technician to install, troubleshoot, repair and maintain electrical distribution equipment across the Mid-Atlantic region. The role is remote with most work in MD, VA, and Washington DC, including on-site installations at customer locations.

Responsibilities include startup, commissioning, maintenance, troubleshooting, reporting, and strong customer interaction. Travel up to 80% and the ability to read electrical drawings are required.

Qualifications

• High School Diploma or GED, plus 5+ years of field service or engineering experience in electrical power distribution systems.
• Strong working knowledge of low- and medium-voltage switchgear and circuit breakers.
• Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Valid driver's license and willingness to travel up to 80%.
• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Responsibilities

• Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
• Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.
• Diagnose equipment and system failures and implement corrective actions.
• Support retrofits, upgrades, modernization projects, and emergency service calls.
• Develop electrical drawings, schematics, and bills of material as required.
• Deliver exceptional customer service and maintain strong customer relationships.
• Prepare service reports, commissioning reports, and customer documentation.

Skills

LV/MV switchgear

Troubleshooting power distribution

Reading electrical drawings

MS Office

Valid driver’s license

Work authorization USA

Travel up to 80%

Tools

PLC

HMI

ATS

Protective relays

Generator control systems

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

__

We are seeking a highly skilled Field Technician with deep expertise in power delivery systems, switchgear, and Automatic transfer systems. In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.

This role is contributing to the profitability of the ABB Electrification Services Division in the Mid-Atlantic Region The work model for the role is Remote with most work taking place in MD, VA and Washington DC. It will include some remote work for engineering preparation and at customer sites for installation.

Key Responsibilities

• Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
• Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.
• Diagnose equipment and system failures and implement corrective actions.
• Support retrofits, upgrades, modernization projects, and emergency service calls.
• Develop electrical drawings, schematics, and bills of material as required.
• Deliver exceptional customer service and maintain strong customer relationships.
• Prepare service reports, commissioning reports, and customer documentation.

Basic Qualifications

• High School Diploma or GED, plus 5+ years of field service or engineering experience in electrical power distribution systems. Additional formal education may be substituted for experience on a year-for-year basis.
• Strong working knowledge of:
  • Low- and medium-voltage switchgear and circuit breakers
  • Commissioning, maintaining, or troubleshooting power distribution equipment
  • Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment
• Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Valid driver's license and willingness to travel up to 80%.
• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Preferred Qualifications

• Experience and working knowledge of:
  • Automatic Transfer Switches (ATS)
  • Protective relays (SEL, GE Multilin, or equivalent)
  • Generator control systems
  • PLC and HMI platforms
• Experience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $40.05/hr and $60/hr.

ABB Benefit Summary for eligible US employees:

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more.

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly positions.

This position is eligible for overtime pay.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?