Senior Field Service Technician

Morris Business Solutions; Duncan (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

10% increase over current pay

Monthly bonuses (up to $270/month)

401K with company match

Health, dental, vision, and life insurance

Up to 5 weeks PTO + 8 paid holidays

Company-provided vehicle

Relocation assistance or signing bonus

Uniforms provided

Performance-based company trips

Job summary

A technology service provider in Duncan, SC is hiring a Senior Field Technician. In this role, you will provide on-site service and maintenance for Xerox and Kyocera equipment, while offering second-level technical support. The ideal candidate has over 5 years of experience servicing Xerox equipment and is self-motivated. Benefits include a salary increase, monthly bonuses, and comprehensive health insurance.

Qualifications

• 5+ years’ experience servicing Xerox equipment (required).
• Experience with PrimeLink and Versant is a plus.
• Must be self-motivated and able to work independently.

Responsibilities

• Perform hands-on service and maintenance on Xerox and Kyocera MFP equipment.
• Respond to service calls and troubleshoot hardware issues in the field.
• Maintain accurate service records and communicate clearly with customers.

Skills

Strong diagnostic and problem-solving skills

Effective written and verbal communication

Basic computer skills

Experience servicing Xerox equipment

Experience with PrimeLink and Versant

Fiery Experience

Job description

Morris Business Solutions is a leading provider of office technology in North and South Carolina. We’re actively hiring a Senior Field Technician to take full ownership of a designated service territory — supporting and maintaining Xeroxand Kyocera MFPs.

You’ll handle on-site service, troubleshooting, preventive maintenance, and serve as a second-level escalation point for other technicians. This role is designed for independent, self-motivated professionals who take pride in providing high-quality service.

What You'll Do:

Perform hands-on service and maintenance on Xerox and Kyocera MFP equipment

Respond to service calls and troubleshoot hardware issues in the field

Execute preventive maintenance

Provide second-level technical support for other technicians

Maintain accurate service records and communicate clearly with customers

Represent Morris Business Solutions with professionalism

Qualifications:

5+ years’ experience servicing Xerox equipment (required)

Experience with PrimeLink and Versant is a plus

Fiery Experience is a plus

Basic computer skills

Strong diagnostic and problem-solving skills

Effective written and verbal communication

Valid driver’s license

Must be self-motivated and able to work independently

What We Offer:

10% increase over your current pay (based on skill and experience)

Monthly bonuses (up to $270/month)

401K with company match

Health, dental, vision, and life insurance

Up to 5 weeks PTO + 8 paid holidays

Company-provided vehicle (take-home, fuel & maintenance covered)

Relocation assistance or Signing Bonus (if applicable)

Uniforms provided

Performance-based company trips (past trips: Key West, Greece, Ireland)

If you're a skilled technician looking for better pay, more responsibility, and a company that backs high performers — apply now.