Copier Field Service Technician

TEEMA Solutions Group; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K Matching

Generous Paid Time Off

Holiday Pay

Monthly Bonuses

Yearly Raises

Company provided vehicle

Eligible for company trips

Job summary

A leading office technology provider in North Carolina is seeking a Field Service Technician responsible for servicing copiers, conducting technical diagnostics, and ensuring customer satisfaction. The ideal candidate will have at least 3 years of hands-on experience, basic computer skills, and problem-solving abilities. This role comes with benefits including health insurance, a company vehicle, and opportunities for professional growth.

Qualifications

• Minimum of 3 years of practical experience in servicing copiers, preferably with Xerox equipment.
• Basic computer operations skills are essential.
• Must possess a valid driver’s license.

Responsibilities

• Maintain a designated territory comprising of Xerox and Kyocera MFPs.
• Conduct technical diagnostics and perform preventative maintenance.
• Provide customer technical support to ensure satisfaction.

Skills

Hands-On Copier Experience

Basic Computer Skills

Effective and Clean Communication Skills

Problem Solving Ability

Job description

Morris Business Solutions is the premier office technology provider in North and South Carolina. Morris Business Solutions, a leading provider of office technology solutions in North and South Carolina, is actively looking for a dedicated Field Service Technician to join our team. In this role, you will be responsible for maintaining a designated territory comprising of Xerox and Kyocera MFP’s. Your primary duties will involve using a company provided laptop and vehicle to visit customers, conduct technical diagnostics, perform preventative maintenance and hand hardware repairs will aim of ensuring 100% customer satisfaction.

As part of your role, you will have access to a well-stocked company vehicle tailored to your specific territory. We believe in nurturing our technician’s growth and as such we offer various opportunities for expanding your knowledge. These opportunities include classroom-based learning, virtual training and in-field training experiences.

If you are a motivated individual with a passion for providing top-notch technical support and are eager to grow your skillset in the office technology industry, we encourage you to apply and become a valued member of our team at Morris Business Solutions.

Qualifications:

• Hands-On Copier Experience: A minimum of 3 years of practical experience in servicing copiers is required, with a preference for candidates who have worked with Xerox equipment.
• Basic Computer Skills: Basic computer operations is essential for this role as it may involve interfacing with digital systems and software.
• Valid Driver’s License.
• Effective and Clean Communication Skills.
• Problem Solving Ability: We are looking for individuals who can think creatively and find innovative solutions to technical challenges. The ability to “think outside the box” is highly desired.

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401K Matching
• Generous Paid Time Off
• Holiday Pay
• Monthly Bonuses
• Yearly Raises
• Company provided vehicle
• Eligible for company trips

No after hour shifts or weekends. Company provided vehicle. All maintenance and gas cards are provided with no need for out-of-pocket expenses or waiting to be reimbursed. Company Shirts are provided at no cost. Work Laptop Provided.