Copier Field Service Technician

Morris Business Solutions - A Technology Company; Charlotte (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K Matching

Generous Paid Time Off

Holiday Pay

Monthly Bonuses

Yearly Raises

Company provided vehicle

Eligible for company trips

Job summary

Morris Business Solutions in Charlotte, NC is seeking a Field Service Technician to maintain Xerox and Kyocera MFPs across a designated territory in North and South Carolina. You will visit customers using a company laptop and vehicle to diagnose issues and perform preventative maintenance.

The role offers hands-on training, no after-hours shifts, and a company vehicle with gas cards; benefits include health, vision, dental, life insurance, and 401K matching, with opportunities for growth.

Qualifications

• Minimum 3 years of hands-on copier servicing experience, Xerox preferred.
• Basic computer skills for interfacing with digital systems.
• Valid driver's license.
• Strong communication skills.
• Creative problem solving abilities.

Responsibilities

• Visit customers within a designated NC/SC territory to diagnose and repair copiers.
• Perform preventative maintenance and hardware repairs as needed.
• Operate with company laptop and vehicle and document service activity.

Skills

Copier servicing

Communication skills

Problem solving

Driver's license

Job description

Morris Business Solutions is the premier office technology provider in North and South Carolina. Morris Business Solutions, a leading provider of office technology solutions in North and South Carolina, is actively looking for a dedicated Field Service Technician to join our team.

In this role, you will be responsible for maintaining a designated territory comprising of Xerox and Kyocera MFP’s.

Your primary duties will involve using a company provided laptop and vehicle to visit customers, conduct technical diagnostics, perform preventative maintenance and hand hardware repairs will aim of ensuring 100% customer satisfaction.

As part of your role, you will have access to a well-stocked company vehicle tailored to your specific territory.

We believe in nurturing our technician’s growth and as such we offer various opportunities for expanding your knowledge. These opportunities include classroom-based learning, virtual training and in-field training experiences.

No after hour shifts or weekends. Company provided vehicle. All maintenance and gas cards are provided with no need for out-of-pocket expenses or waiting to be reimbursed. Company Shirts are provided at no cost. Work Laptop Provided.

Qualifications

• Hands-On Copier Experience: A minimum of 3 years of practical experience in servicing copiers is required, with a preference for candidates who have worked with Xerox equipment.
• Basic Computer Skills: Basic computer operations is essential for this role as it may involve interfacing with digital systems and software.
• Valid Driver’s License.
• Effective and Clean Communication Skills.
• Problem Solving Ability: We are looking for individuals who can think creatively and find innovative solutions to technical challenges. The ability to “think outside the box” is highly desired.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401K Matching
• Generous Paid Time Off
• Holiday Pay
• Monthly Bonuses
• Yearly Raises
• Company provided vehicle
• Eligible for company trips