Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH Solutions, Inc.; Birmingham (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Field Service Mechanic/Technician to join their dynamic team. In this pivotal role, you will leverage your extensive experience in diagnosing and repairing heavy machinery and forklifts, while also mentoring the next generation of technicians. With a commitment to excellence and a focus on customer service, you'll be part of a company that prioritizes your professional growth through exclusive training and development opportunities. This is your chance to make a significant impact in a thriving organization that values integrity and innovation.

Benefits

Premium Health Coverage

Exclusive Training & Career Growth

Generous PTO plan + paid holidays

Competitive pay & performance-Based Incentives

Tool Allowance

Uniforms Provided & Laundered Weekly

Qualifications

• 5+ years of experience in material handling or heavy equipment.
• Strong technical knowledge of diesel engines and hydraulics.

Responsibilities

• Deliver advanced diagnostics and repairs to maximize equipment uptime.
• Train and mentor junior technicians while ensuring service excellence.

Skills

Mechanic/Technician Experience

Diesel Engines Knowledge

Hydraulics Expertise

Electrical Systems Knowledge

Problem-Solving Skills

Customer Service Skills

Education

ASE Certification

Tools

Diagnostic Technology

Company-Provided Van

Job description

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Join to apply for the Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery role at WMH Solutions

Department: Service

Location: BR05- BIRMINGHAM, AL

Description: As a Senior Technician, you're not just fixing equipment—you're powering industry, mentoring talent, and driving excellence. At WMH (www.wmhsolutions.com), we don't just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL. We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.

What sets us apart? We're not just another dealership—we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact.

Your Mission: To be the driving force behind operational excellence, delivering advanced diagnostics, expert-level repairs, and proactive maintenance that maximizes uptime and efficiency. You'll play a critical role in ensuring peak performance for our clients while leading, mentoring, and developing the next wave of skilled technicians.

Key Responsibilities

• Independence & Field Expertise: Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology. Maintain and repair forklifts, heavy machinery, and material handling equipment across various industries.
• Advanced Diagnostics & Repairs: Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency. Execute top-quality repairs & preventive maintenance to maximize uptime & minimize breakdowns.
• Lead & Mentor the Next Generation: Train & develop junior technicians, fostering a culture of excellence.
• Customer Engagement & Service Excellence: Provide expert consultation, service recommendations, and technical solutions.
• Documentation & Compliance: Maintain accurate service reports, repair logs, and uphold safety standards.

Skills, Knowledge and Expertise

• Experience: 5+ years as a mechanic/technician in material handling, heavy equipment, or automotive industries.
• Technical Expertise: Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
• Certifications: ASE Certification (preferred) in brakes, electrical, diesel, and preventative maintenance.
• Problem-Solving Mindset: Strong troubleshooting and critical-thinking skills.
• Customer Service Excellence: Outstanding communication and relationship-building skills.

Perks of Being a WMH Team Member

• Premium Health Coverage – Medical, dental, and vision insurance with HSA & PPO options.
• Exclusive Training & Career Growth – Gain cutting-edge technical skills with our training programs.
• Time to Recharge – Generous PTO plan + paid holidays.
• Competitive pay & performance-Based Incentives – 100% of your travel time is paid.
• Tool Allowance – Regular tool reimbursements.
• Uniforms Provided & Laundered Weekly – Look sharp on the job without the hassle.

Your Cue: Take the Wheel of Your Future! This isn't just another job—it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. Apply now.

Equal Employment Opportunity (EEO) Statement: At WMH, we are committed to fostering an inclusive, respectful, and fair workplace.